Contact us: 215-867-9128
October 26, 2014


About Consulting Concepts & Innovations

Making Strategy Work

Established in 2002, Consulting Concepts & Innovations (CCI) is a management consulting firm that specializes in transforming strategy into reality, and enabling clients to realize dramatic improvements in service, revenue and loyalty. CCI has a strong record of providing professional consulting services to a diverse client base that ranges from large government organizations and Fortune Global 500 companies to small-and medium-sized U.S.-based businesses.

A woman-owned small business, CCI has grown rapidly through strategic partnerships, client referrals and repeat business into a highly capable consulting company and solutions provider. CCI operates as a resourceful strategic partner for each client, committed to designing and implementing effective programs through an agile team of results-focused professionals who understand how to engage with the client’s mission, culture and goals.

Proven Results in the Public and Private Sectors

CCI has a strong track record of consulting on and improving management, technology and human capital performance in private and government organizations. CCI develops enduring productive relationships with clients by empowering them with the knowledge and tools to manage people, processes and technology for optimal results in the form of cost savings, increased efficiency, customer satisfaction and employee retention.

Our mission statement stipulates that our recommendations are client-goal focused, not product driven. Our allegiance is to our clients, and to delivering the most suitable recommendations for their customer service and interaction objectives.

Customer-Focused
Vision, Mission and Values

  • CCI VISION

    To be the leading solution — and values–driven management consulting firm focused on enabling each client to transform its organization and achieve sustainable long-term results.

  • CCI MISSION

    To create a sustained competitive advantage for our clients by working collaboratively with them to innovatively solve their most pressing challenges, reduce costs and achieve measurable results.

  • CCI VALUES

    Integrity — Providing trusted consultation with high ethical and professional standards.
    People — Placing the needs of clients and their customers first, while recognizing that people are the most important asset.
    Leadership — Sharing responsibilities while leading by example.
    Empowerment — Transferring knowledge to clients for their continuing benefit.
    Collaborative — Working as a cohesive team with clients to ensure mutual commitment to their success.
    Results Driven — Measuring success by our clients’ improvements in customer satisfaction, loyalty and bottom-line performance.